Privacy policy.

PRIVACY POLICY:

Sol Studio

Loriner House

Broad Street

Cuckfield

RH17 5LJ

Email: [info@sol-studio.co.uk]

This Privacy Policy describes the type of information that we collect from you ("you/your") through the use of our services ("Services") or through the use of our website ("Website"), how that information may be used or disclosed by us, and the safeguards we use to protect it.

You can view the full Privacy and Cookie Policy here:

[https://www.sol-studio.co.uk/privacy-policy](https://www.sol-studio.co.uk/privacy-policy)

Our Website and Services may contain links to third-party websites that are not covered by this Privacy Policy. We therefore encourage you to review the privacy statements of other websites and applications to understand their information practices.

We have drafted this Privacy Policy to be as clear and concise as possible. Please read it carefully to understand our policies regarding your information and how we will treat it. Your acceptance of our Privacy Policy is deemed to occur upon your first use of our Website. If you do not accept and agree with this Privacy Policy, you must stop using our Website immediately.

Analytics

This website is hosted by Squarespace. Squarespace collects personal data when you visit this website, including:

* Information about your browser, network and device

* Web pages you visited prior to coming to this website

* Web pages you view while on this website

* Your IP address

This information may also include details about your use of this website, including:

* Clicks

* Internal links

* Pages visited

* Scrolling

* Searches

* Timestamps

Squarespace requires this data to operate this website and to protect and improve its platform and services. Squarespace analyses this data in a depersonalised form.

Cookies

This website uses cookies and similar technologies, which are small files or pieces of text that download to a device when a visitor accesses a website or app.

Functional and required cookies are always used, allowing Squarespace, our hosting platform, to securely serve this website to you. Analytics and performance cookies are used only when you acknowledge our cookie banner. These cookies help us view site traffic, activity, and other usage data.

The Type of Personal Information We Collect

When you schedule an appointment by booking on this website, we collect personal information from you to complete the booking. We may collect information such as:

* Name

* Address

* Email address

* Phone number

* Details relating to your appointment (high-level health information, emergency contact information, etc.)

We share this information with Squarespace, our scheduling service provider, so that they can provide online booking services to us.

Payments

Sol Studio uses a third-party payment processor, Stripe, to process payments made via Squarespace. All saved credit card information is stored securely by Stripe, not by Sol Studio.

The processing of such data by Stripe is governed by their Privacy Policy, which can be viewed here:

[https://stripe.com/privacy](https://stripe.com/privacy)

Marketing Emails

We may send you marketing emails, which you can unsubscribe from at any time by clicking the link at the bottom of the email.

We share your contact information with Momence, our email marketing provider, so that they can send marketing communications on our behalf.

Data Retention

We will retain personal data only for as long as necessary — typically for the duration of our relationship and for up to seven years after our relationship has ended, unless a longer retention period is required by law.

Your Data Protection Rights

Under data protection law, you have rights including:

Right of access – You have the right to request copies of your personal information.

Right to rectification – You have the right to request that we correct personal information you believe is inaccurate or incomplete.

Right to erasure – You have the right to request that we erase your personal information in certain circumstances.

Right to restriction of processing – You have the right to request that we restrict the processing of your personal information in certain circumstances.

Right to object to processing – You have the right to object to the processing of your personal information in certain circumstances.

Right to data portability – You have the right to request that we transfer the personal information you have provided to another organisation, or directly to you, in certain circumstances.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Please check back periodically to ensure you are happy with any amendments.

Contact Details